Pulsara offers the ability for teams to be subscribed to a variety of events and permissions. Event subscription allows for automatic assignment of on-call team members to patient channels. This article will describe the options available. Event-based assignment and Team permissions are configured by Pulsara. If you need assistance understanding what has been configured, or would like to discuss adding to or modifying the existing configuration, please contact us.
Patient Types & Available Events
Teams can be subscribed to specific Patient types and optionally, events associated with each type. The following Patient Types are available in Pulsara:
- Behavioral Health
- Cardiac Arrest
- General
- Obstetrics
- Pulmonary Embolism
- Sepsis
- Shock / ECMO
- STEMI
- Stroke
- Surgical Emergency
- Toxicology / Overdone
- Trauma
Common Patient Events:
Event types are configured per patient type. By subscribing to events and leveraging this form of patient channel notification, the alerting process can be automated, mobilizing needed resources with a simple tap. Below is a definition of the six standard patient events associated with each patient type. These events can be combined in a variety of ways to customize alert notifications for specific teams.
For more information on the differences in alerts that can be received through Pulsara, visit the article Pulsara Alerts Explained.
EMS Patient Creation
On-call team members apart of a team subscribed to the EMS Patient Creation event will receive a primary alert when EMS creates a new Patient Channel and alerts a destination facility.
Example: The ER team is configured to receive EMS Patient Creation alerts for STEMI only. Team members on call for this team will only receive a primary notification when a STEMI channel is created by EMS and the destination is selected.
EMS Patient Activation
On-call team members on a team subscribed to the EMS Patient Activation event will receive a primary alert when the destination facility activates an EMS created patient channel within their organization or a new patient channel is created by the facility on behalf of EMS.
Example: The Cath Lab team is configured to receive EMS Patient Activation alerts for STEMI only. Team members on call for this team will only receive a primary notification when a STEMI channel created by EMS is activated by the facility.
ED Patient Activation
On-call team members on a team subscribed to the ED Patient Activation event will receive a primary alert when the facility creates a new ED walk-in patient channel.
Example: The Cath Lab team is configured to receive ED Patient Activation alerts for STEMI only. Team members on call for this team will only receive a primary notification when a STEMI channel is created by the facility for an ED walk-in patient.
Inpatient Activation
On-call team members on a team subscribed to Inpatient Activation event will receive a primary alert when the facility creates a new inpatient patient channel.
Example: The Rapid Response team is configured to receive Inpatient Activation alerts for STEMI only. Team members on call for this team will only receive a primary notification when an Inpatient STEMI channel is created by the facility.
Transfer Requested
On-call team members on a team subscribed to the Transfer Requested event will receive a primary alert when an outside entity requests a Transfer to the destination facility.
Example: The Transfer Center team is configured to receive Transfer Requested events for STEMI only. Team members on call for this team will only receive a primary notification when a new STEMI Transfer Request is submitted to the destination facility.
Transfer Accepted
On-call team members on a team subscribed to the Transfer Accepted event will receive a primary alert when the destination facility accepts the new Transfer Request.
Example: The Transfer Center team is configured to receive Transfer Accepted events for STEMI only. Team members on call for this team will only receive a primary notification when a new STEMI Transfer Request is accepted by the destination facility.
Patient Mismatch
On-call team members on a team subscribed to the Patient Mismatch event will receive a notification when an integration partner cannot find a matching Patient ID.
Example: The CT team is configured to receive Patient Mismatch events for Stroke only. Team members on call for this team will only receive a notification when the Patient ID entered into Pulsara does not match the Patient ID in the Rapid.AI system.
Patient Type Specific Events
Several of our patient types have additional event settings that can be configured.
Suspected LVOOn-call team members on a team subscribed to the Suspected LVO event will receive a notification when the Suspected LVO field is set to Yes in a stroke patient channel.
CT Complete
On-call team members on a team subscribed to the CT Complete event will receive a notification when CT Complete time is set in a stroke patient channel.
CTA Complete
On-call team members on a team subscribed to the CTA Complete event will receive a notification when CTA Complete time is set in a stroke patient channel.
Additional Trauma Patient Events:
Trauma Levels 1-5 can individually be added as events to a team. On-call team members on a team subscribed to a specific Trauma Level event will receive a notification when that level is selected in a Trauma patient channel.
Team Permissions
Permissions can be set per team and will apply to all on-call team members on that team.
Does a team require at least one user on call at all times?
- If Yes, Pulsara will require at least one user to be on call at all times for this team. It’s important to ensure the oncoming team member toggles on-call prior to the offgoing team member toggling off, otherwise, the system will not allow the offgoing user to toggle off call.
Does a team acknowledge EMS-created patients?
- If Yes, when a new EMS Patient Creation notification is sent to the destination hospital, any team with this permission will send an acknowledgment notification back to EMS when they view the patient channel for the first time.
Is this an intervention call team?
- If Yes, within an active Stroke or STEMI patient channel, all teams with this permission will be displayed on the IR Team Assignment card or the Cath Lab Assignment card.
Is this team available for Consult requests from other entities for the selected patient types?
- If Yes, this team will be displayed and available for selection on the consult request card at hospitals that have established relationships.
Is it appropriate for this team to use Pulsara HQ?
- If Yes, this team will have access to Pulsara HQ.