Skip to content
  • There are no suggestions because the search field is empty.

User Management





Searching and Filtering Users



To manage users, navigate to Manage Users.



By default, all users at your organization will appear.



Users are able to be searched by Name, Username, or Email. Searching these fields will return any users whose Name, Username, or Email contains the search value. 


Note: Text searching is not case sensitive, and it returns results based on partial or full matches.


Note: One screen length of users will be displayed. To filter users beyond the initially displayed users, search with filters. 

Users are able to be filtered by Status (All, Enabled, Disabled) and Role (All, Admin, or User).



Multi-Facility Admins are able to filter the search by facility. The currently selected facilities will be displayed. 



To filter entities, click Select… and check the entities to display. Then select to display the entities.




Click search to display users at those entities.




Editing User Details


To edit a user’s account details, select the edit icon in the account details row.



Included is Editing Account Details for more information.



+Adding users to Entities/Teams


Adding Teams


To add users to teams, select the Actions Icon and + Add Users to Teams



Note: Multi-Facility Admin will first need to select the Entities to add users to a team at.


Select the team(s) to add users to.



Check the box next to the users to add them to the desired team, then select Proceed.



A successful pop-up will appear.



Adding Entities


Note: This only applies to Multi-Facility Admin


As a Multi-Facility Admin, users can be added to additional entities. 


Note: Users who exist at one of the entities that a Multi-Facility admin is an admin at are able to be added to additional locations. If the user is currently not at any of the locations similar to that of the admin, then the user will need to receive a new invite to link their account to the location. Included is Adding Access to a New Facility for an Existing Pulsara Account.



To add users to additional entities, select the Actions Icon and + Add Users to Entities/Teams




Select the Entity and Team(s) at the Entity


Note: Multiple entities and multiple teams can be selected. To view more than the entities that are displayed, scroll down the list of displayed entities.



To select multiple entities, click another entity. 



Check the box next to the users to add them to the desired Entity and team(s), then select Proceed.



A successful pop-up will appear.




Disable Users


To disable users, select the Actions Icon and Disable Users.




Note: Multi-Facility Admin will first need to select the Entities to disable from.



Check the box next to the users to disable them from the desired Entity, then select Proceed.


A successful pop-up will appear.



The users will now appear disabled at that entity




Enable Users



To enable users, select the Actions Icon and Enable Users




Note: Multi-Facility Admin will first need to select the Entities to enable at.


Check the box next to the users to enable them from the desired Entity, then select Proceed.



A successful pop-up will appear.