Test Cases in Pulsara

Considerations for Test Patients

Patient Channel Visibility

Depending on individual user permissions and the entities included in the Test Patient channel, the Test Patient may be visible to other users within or outside of the entity in which the patient was created.

Managing Test Channels

Patient channels that are created for testing cannot be deleted, they can only be stopped.

The visibility of stopped channels is dependent on your entity type and entity settings
Hospitals
1. Stopped channels remain visible for up to 72 hrs.
2. This is dependent on the Configuration for Hours to Display Stopped Cases that an administrator can set.
Fire/EMS
1. Patient channels with no destination selected - once stopped, the channel will remain on the patient list for 1 hour. Patient channels with a destination selected -once stopped, the channel will remain on the patient list for the “Hours to display stopped cases” time setting of the facility the patient was transported to.
2. Patient channels not stopped (either by the creating Fire/EMS prior to “ED Arrival” being set or by the receiving facility) - the patient will remain active and on the patient list.

Note: Once the receiving facility sets ED Arrival, Fire/EMS cannot stop the channel, and the channel will remain active until stopped by the facility.

Wristbands

Wristbands used during testing can be reused if the wristband ID number is deleted from the patient channel or altered to a different value after testing. If the wristband ID is not deleted from the patient channel and that wristband is later reused, this may cause the original test patient to be pulled up or create a new patient channel with a wristband ID that has already been used.

Test Patients as EMS

As a Fire/EMS entity, to avoid accidentally sending test data to live hospitals:

Select the “TEST - Pulsara Test Hospital” as the destination or
Create a test patient channel without a destination

When creating Test Patients, the following naming convention is recommended:

First Name: TEST

Last Name: Patient

Chief Complaint / Notes: This is a test

Select a transport destination

Search for “TEST - Pulsara Test Hospital”

Select “TEST - Pulsara Test Hospital” as a transport destination

Note: This is a TEST Hospital. An accurate ETA / drive time will not be calculated, and no users will be on call at the test hospital. You or someone from your organization will need to stop the channel for it to fall off your organization's patient list.

Test Patients as Receiving Facility

Pulsara recommends working with your local EMS agency to have them create test patient channels as a test for your facility.

If that is not an option, or your local EMS agency needs assistance to facilitate this, please contact us, and a member of our team will contact you to discuss this further.

Alerting Troubleshooting

Use the test alert functionality within the platform to verify if a user or device is set up correctly to receive alerts. Creating Test patient channels is not recommended to identify or test why a specific user, team, or facility was not alerted for an actual patient.

On Pulsara Mobile navigate to My Call Status.

Tap the 3 Dots in the upper right corner.

TapSend Test Alert.