Note: A Pulsara Admin will need to enable the permission to set ED Availability for each account that needs to set Availability information in Pulsara HQ. For more information on enabling permissions, review Editing Account Details.
Once Availability is enabled, it cannot be turned off. Your organization will be required to list a comment alongside any of the status levels.
Setting Availability
Log into Pulsara Web.
Click on the Availability button in HQ.
1. Choose the Availability status.
- Green
- Yellow
- Red
- Closed
When your facility is functioning normally and able to receive all patients, we recommend setting your ED Availability status to Green.
Setting your status as yellow (limited) or red (very limited) should be monitored carefully, as EMS crews will be using availability information to determine if your facility can accept the patient. Updating your status regularly to reflect changing conditions is essential. For more information on where Availability is displayed, review How do I view Availability?
2. Enter a Comment about your availability that entities will see when viewing availability or facility destination options.
3. Click the Update button to set the status for your facility.
The time and indicator of your last status update will be displayed at the top of the page.
To see the date and time of the last status change, and who made the change, hover your cursor over the Availability status area.
