This integration requires the Pulsara + Viz Integration Configuration to have been completed; please visit this article on how to get started.
To ensure a seamless experience with the Pulsara + Viz.ai integration, ensure the following have been completed:
- The Viz.ai mobile app has been installed on the same device as the Pulsara mobile app
- Viz.ai mobile credentials are available
From an active patient channel, enter the exact MRN (e.g., 19-123456ABC) into the Pulsara patient channel that is used for the patient in Viz.ai. Once this information is entered in the Pulsara patient channel, if Viz.ai detects an LVO, it will locate the correct patient and add the appropriate external link for viewing of the CT images.
The Images button will update with a badge indicating that Viz.ai images are available to view from the external link. Note: a static “Viz image” will always appear just to indicate that a external link is available (see below)
Accessing Viz.ai data through External Links
The Viz.ai link will appear in Pulsara in the External Links section below images as "Viz.ai: (xxxx Suspected)” when Viz.ai detects a LVO.
Tapping the "Viz.ai: (xxxx Suspected)” link will launch the Viz.ai Mobile App.
When the current account has the Viz.ai app installed but is not logged in, a login will be required to continue.
If the Viz.ai app is installed and the Viz.ai account is logged in, the external link in the patient channel will navigate directly to the patient’s data in Viz.ai.
If you do not reach the Viz.ai login page, please contact your Viz.ai representative for additional support.
Patient ID (MRN) Matching Error Alerts
When the MRN is entered incorrectly, the system can not match patient records. Pulsara will display a notification to the team(s) identified by your organization as responsible for entering or maintaining the Patient ID.
The Viz.ai external link will not be attached to the appropriate patient channel until the MRN matching error is reconciled.
After tapping and acknowledging the alert, compare the MRNs on the Pulsara Patient List with the entries in Viz.ai to locate where the matching error exists. (One wrong letter, number, or symbol in the ID will trigger a match error alert.) Stroke patients in Pulsara are indicated with a green head icon.
Open the Patient Case and tap the Edit button to fix the incorrect or missing MRN. Save the changes. Within a few moments the Viz.ai external link will be attached to the correct Patient Case.
