Released 25 January 2022
Summary
- A trio of new enhancements allows EMS providers to recalculate ETA, provides hospitals with a more accurate time of arrival, and adds the ability to adjust ETA in Pulsara Web for active patient channels
- Providers can now add an LAPSS stroke score from an iOS or Android device
- Providers can now change a patient’s type from “General” in Pulsara HQ and Pulsara Web
- EMS providers can now change a patient’s destination in Pulsara Web
- When managing an Incident, the Incident Commander can grant other EMS organizations access to the full list of patients in an Incident and the Incident Summary
- In Pulsara Web, EMS providers can now create and edit an Incident, as well as use Labels to search patients connected to an Incident
Enhancements for Estimated Time of Arrival (ETA)
In order to ensure that a patient’s ETA is always as accurate as possible, we are in the process of adding some major enhancements to our ETA feature. The improvements below are the first phase. Check out what’s new this month, and keep an eye out for future enhancements!
Recalculate ETA button added on iOS and Android
For those transporting a patient to the hospital, a new “Recalculate” button appears next to the ETA to help EMS ensure a more accurate ETA. EMS can tap “recalculate” to update the ETA for a patient channel based on the geolocation of the EMS device in relation to the destination hospital. Additional updates are in the works to make recalculating ETA even easier.
More detailed display of ETA in Pulsara Web
To give receiving facilities a more specific idea of how much time they have until an incoming patient arrives, we improved Pulsara Web to show a more detailed ETA. For example: If there is one hour and 15 minutes until a patient arrives, the ETA will now read “1 hr 15 min” rather than rounding to the nearest hour. The estimated time of arrival can be viewed by clicking the clock icon next to the ETA.
Who’s Impacted: Hospital and healthcare facility team members will see this improvement in Pulsara HQ, and all EMS providers will see this change in Pulsara Web.
Edit ETA in Pulsara Web
Previously, ETA could only be updated on an iOS or Android device once a patient channel was created. In order to best aid all workflows, we added the ability to update ETA in Pulsara Web.
Who’s Impacted: EMS could already set ETA in Pulsara Web when creating a patient channel, and now they can edit ETA for active patient channels.
Rollout Schedule:
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Available Now
Getting started for admins and end users:
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No action required
We’ve added the LAPSS stroke score to Pulsara, which means that providers can now select “LAPSS” and enter the appropriate information when using the LAPSS to assess a potential stroke patient.
What's changing
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An LAPSS stroke score can now be added to a patient channel using an iOS or Android device
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Providers can view an LAPSS score on iOS, Android, and Pulsara Web
Rollout Schedule: Available Now
Getting started for admins and end users:
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No action required, but an upgrade to Pulsara mobile version 33 is required in order to add LAPSS scores
Have you ever started a patient channel with the General patient type, and needed to change it as the patient’s case unfolds? This handy feature has been available in iOS and Android, and now it’s available in Pulsara HQ and Pulsara Web, too.
What’s new: EMS and healthcare facility team members using Pulsara Web and Pulsara HQ, respectively, can change a patient’s type from General to one of Pulsara’s 11 other patient types. This action can be taken once per patient channel.
Rollout Schedule: Available Now
Getting started for admins and end users:
- No action required
Continued Improvements in Incident Management
After we officially released Incident Management, we’ve continued to add additional enhancements based on customer feedback to ensure the smoothest possible experience while responding to a crisis.
These improvements include:
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The Incident Commander can grant other EMS organizations access to the full list of patients in an Incident.
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The Incident Commander can grant other EMS organizations the ability to see the Incident Summary, including the number of patients and triage status.
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In Pulsara Web, EMS providers can now create and edit an Incident, as well as use Labels to search patients connected to an Incident.
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A new search box for finding patients in the Incident patient list - COMING SOON
Rollout Schedule: Available Now
Pulsara’s Incident Management functionality is currently being used in drills, large-scale exercises, and major sporting events. Customers have reported smoother experiences with triaging patients, coordinating transport, and transferring patient information to receiving facilities.
To learn more about how Pulsara is currently being used to prepare for incidents, check out our recent press release. For more information on specific functionality available with Incident Management, visit https://www.pulsara.com/incident.
Getting started
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EMS: EMS organizations with a state or regional Pulsara MED OPS package will be able to create and manage an Incident, and any EMS organization in the state or region can join the Incident to participate and provide mutual aid. Contact us to learn more.
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Facilities: Hospitals and other healthcare organizations will see patients that are being transported to their facility during an incident and receive advance notification of incoming patients. Hospitals can also view or update patient condition via color-coded triage tags (green, yellow, red, and black) in the HQ patient list.
If you have questions or are interested in learning more about Incident Management, contact us.
Enhanced Scanning on iOS and Android
As scanning becomes a more integral part of Pulsara, we are continuing to improve and enhance our platform’s scanning capabilities to give you the best and most reliable experience possible. Pulsara customers on newer iOS and Android devices may notice a faster, smoother scanning experience.
Share Your Story
At Pulsara, we believe that It's About People. We're proud of how much our customers accomplish while improving the lives of their patients, and we want to hear your story. Did your facility hit a milestone treatment time? Did you care for a patient whose story touched you in some way? We’d love to hear about it! Visit our Share Your Story page to tell us what happened.
We're Here to Help!
Don’t forget! For all your training needs, we have a robust knowledge base dedicated to current Pulsara customers. Read up on everything from past release notes to tutorials to technical, nitty-gritty details of the platform.
We also want to remind you that we’re always looking for feedback from Pulsara fans like you. Did you love a recent enhancement we rolled out? Have a suggestion for how the platform could be better? We want to hear it! Head over to our Feedback page and let us know what’s on your mind. We rely on your ideas to make Pulsara the best it can be!
If you have any questions or need support navigating these changes, don't hesitate to reach out!