NOTE: This integration requires the Pulsara + Rapid Integration Configuration to have been completed; please visit this article on how to get started.
For a seamless experience with RapidAI external links, ensure the following are completed:
- The Pulsara mobile app has been installed on a mobile device
- The Rapid mobile app has been installed on the same device as the Pulsara app
- Rapid mobile credentials are available
If you do not reach the Rapid login page, please contact your Rapid representative for additional support.
From an active patient channel, enter the exact MRN (e.g., 19-123456ABC) into the Pulsara patient channel that is used for the patient in Rapid. Once this information is entered into the Pulsara patient channel, Rapid will locate the correct patient and add the appropriate external link.
The Images button will update with a badge indicating that Rapid images are available to view.
Viewing Rapid Images
Once the images have been attached to the patient channel, they can be located by tapping the Images button, as shown below.
The Images screen will display where images can be viewed in a horizontal scrolling gallery. Pinch to zoom in to see more detail as needed. While you are zoomed in on an image, you can slide left and right to view the remainder of the zoomed image. Pinch to zoom back out. Note that smartphone and tablet screens, while they often come with excellent resolution screens and can show considerable image detail, are not diagnostic quality. Swipe from right to left to view the next image, until you have seen all the images you need to evaluate.
Pinch to zoom and you will see more detail (see image below) and swipe left and right to view the rest of the zoomed in image.
Once you have completed viewing images and are ready to return to the open patient channel, simply tap the Back button at the top left corner of the screen...
You will be returned to the open patient channel. From here you can communicate with your care team via phone, video, or team messaging. You can also use Pulsara fields to communicate other vital patient information to the care team, such as stroke scores, treatment and intervention times, lab values, and more...
Accessing Rapid Data via External Links
External links can be added to a patient channel via the Pulsara Public API. The Rapid link will appear in Pulsara in the External Links section as "View in RapidAI”.
Tapping the "View in RapidAI" link will launch the Rapid Mobile App.
When the current account has the Rapid app installed and has not logged in yet, they will be prompted to login to continue.
If the Rapid app is installed and the Rapid account is logged in, the external link in the patient channel should navigate directly to the patient’s data in Rapid.
Patient ID (MRN) Matching Error Alerts
When the MRN is entered incorrectly, the system can not match patient records. Pulsara will display a notification to the team(s) identified by your organization as responsible for entering or maintaining the Patient ID.
Rapid images will not be attached to the appropriate patient channel until the MRN matching error is reconciled.
After tapping and acknowledging the alert, compare the MRNs on the Pulsara Patient List with the entries in Rapid to locate where the matching error exists. (One wrong letter, number, or symbol in the ID will trigger a match error alert.) Stroke patients in Pulsara are indicated with a green head icon.
Open the Patient Case and tap the Edit button to fix the incorrect or missing MRN. Save the changes. Within a few moments the Rapid images will be attached to the Patient Case.
The Images button will update with a badge indicating the number of Rapid images that were added. Note that the number may also reflect images that may have been attached to the patient outside of Rapid.
