Learn how to create a Patient Channel for Pulsara Hospital Users.
Creating a patient channel on the Pulsara communications platform is simple.
What is a Patient Channel?
A patient channel is your one-stop shop for all time-sensitive, patient-specific communication in Pulsara.
Depending on your role, you may be responsible for creating the patient channel.
Regardless of how the patient arrives at your facility, (EMS, Walk-In, or Inpatient) channels can be created and teams assembled. For many facilities, the bulk of cases will be created by their EMS partners.
Jump to:
- Attach information to the Channel (ECGs, Labs, Vitals, etc.)
- Create a Case on behalf of EMS
- Create a Patient Channel for patients already at your facility
Start a Patient Channel
To start a patient channel from the Patient List, tap the New button.
Or, from anywhere in the Pulsara application tap the navigation menu icon and then tap New Patient.
Choose the Method of Arrival
Select your patient’s Method Of Arrival.
The example below demonstrates creating a patient channel using the ED Patient Method of Arrival.
You will notice that each MOA has a unique field or fields specific to its arrival type. You can easily identify the required fields by their red background and caution triangle.
Enter the time the patient arrived in the ED Arrival Time field.
If a driver’s license is available, tap the DL Scan button to scan a US Driver’s License with your device camera. This will populate the First and Last Name, Date of Birth, Age, and Gender.
If no license is available, enter the First and Last name.
Specify other information as available (MRN, demographics, vitals, etc.). To add Audio Clips, Contacts, ECGs, Labs, Labels, Triage/Incident and Vitals tap the FAB in the lower right corner of the screen.
Select the Patient Type.
Specifying the Chief Complaint is required before activating a General patient.
Tap Activate to alert the team and establish the communication channel.
We have now created the Patient Channel. You will be directed to the active screen for this new patient. On this screen you can update or add information, or follow updates made by other teammates.
Attach Information to the Channel
Use the ECGs or Images button to add critical details to the patient channel for the entire care team.
Tap the Add button in the lower right corner to attach additional information to the patient, including Audio Clips, Contacts, Flowchart Notes, Labs, and Vitals.
Create a patient channel for patients already at your facility
Tap the Inpatient method of arrival.
The steps are identical to creating an ED Patient Channel, with the exception of the ED Arrival Field, and in its place appears the Start Time field.
Create a Case on Behalf of EMS
A patient channel can be started for EMS if they are unable to start a case in Pulsara. For these cases, select Inbound EMS MOA and then EMS agency that is transporting the patient, which will allow the crew to later add themselves to the patient channel.
This is important because while they may have been busy on scene and unable to initiate the Pulsara case, they may have the ability to update the case en route with more patient details.
If you have additional information to communicate to the care team that wasn’t captured in the required fields, you can add this information before or after activation.
