When time is of the essence, precious seconds can be saved by utilizing Message Templates in Pulsara. Message Templates can be utilized in patient channel conversations via the mobile app or web browser.
To create a message template log into Pulsara Manager, click Hospital Details in the left-side menu and then click "Message Templates”.
Select "+ Template".
Select the patient type for this template message. Note: A template cannot be associated with more than one patient type. If a template is applicable for more than one, an individual template must be created for each patient type.
Select “Yes” if this template needs to be available to EMS. Selecting "No" means only in-hospital staff will have access to the template in their drop-down list. Selecting “Yes” will allow both EMS and facility staff access to the Template from the drop-down list.
Note: Any template sent will be visible by all members of the care team.
Give the template a Title. This title is what will be displayed on the drop-down list from within the Pulsara Mobile app and web browser.
Lastly, enter the Message that needs to be sent when a template is selected for use.
Note: The message content supports the use of including tappable URLs, Email addresses, and physical addresses.
Once all relevant information has been entered, click "Save". The template will now be available for use in Pulsara MOBILE and in HQ.
From this screen, the template can be edited as needed.
For a list of Common Hospital Message Templates, click here.