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Make My Facility Visible As A Transport Destination

This knowledge base article will cover how to hide or unhide your facility as a transport destination for EMS.

When do I need this?


You will need to use this functionality in the following scenarios:

  • To allow EMS to transport patients to your facility: If you want any EMS user to be able to select your facility as a destination for their patients, you will need to ensure your facility is NOT hidden from the list of transport destinations.
  • To prevent EMS from selecting your facility as a destination: If you need to temporarily or permanently stop your facility from appearing as a transport destination for EMS, you would choose to hide it.
    • NOTE: Even when hidden, your facility can still manage Hospital-Created Inbound EMS, ED Patients, and Inpatient patients, and receive consults and transfers (if configured).
  • For testing purposes: If you want to work with local EMS to test prior to going live, you will need to ensure that your facility is NOT hidden from the list of transport destinations.

NOTES:

  1. Only admins at your facility can make your facility visible as a transport destination. 
  2. The default setting is “Yes” (hide my facility).


Recommendation - Set Availability

When making your facility visible to EMS as a transport destination, Pulsara recommends accurately setting your facility’s availability status, including an availability status for testing if your facility is visible to EMS only for testing. For more information on setting your availability status in Pulsara Web, review Setting Availability Status in Web.


Important: Some regions have specific standards regarding the use of “Availability." Please take that into consideration.



Making your facility visible to EMS


Navigate to Hospital and select Hospital Details 




Select Edit




Scroll down to “Hide from the list of transport destinations*”



Selecting 'Yes': Hides your facility, preventing it from appearing as a transport destination for EMS.

Selecting 'No': Makes your facility visible and available as a transport destination for EMS.