January Product Update

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HQ Schedule Next Off Call/Shift

 

What's changing

  • Pulsara HQ users who go on call and receive patient alerts can now schedule off call or end-shift time.

  • Each time a Pulsara HQ user goes on call for a team, they will be asked to schedule off call/shift time for that team.

In My Call Status, click a toggle to go on call for that team.

Screenshot 2024-01-12 at 9.04.13 AM

A new window will appear and ask you to schedule off call/end shift time.

Screenshot 2024-01-12 at 9.05.25 AM

You'll have the option to choose from a handy selection of common shift durations, or manually set the time your shift will end using the 'Set Date/Time' field underneath.

 

After you finish setting your end time, click “Go On Call/Shift” to begin receiving patient alerts.

 

When logging out of Pulsara, there is no need to toggle off call given you already scheduled that to occur automatically.

 

NOTE: It is possible to go on call without setting a shift end time by selecting “Don’t schedule an end time.” However, this is not recommended, as it requires you to remember to manually take yourself off call at the end of your shift. 

 

Who’s impacted

  • All Pulsara HQ hospital users who go on call and receive patient alerts

Why you’d use it

  • More accurately communicate to other team members that you are done with your shift and are unable to receive patient alerts in Pulsara HQ

  • Only alert HQ team members who are available to help with patient care

  • Eliminates the need for users to remember to manually take themselves off call at the end of their shift

Rollout Timing

  • The feature will become available starting on Tuesday, January 16th

Getting started

  • Admins

    • No action required

  • End Users: 

    • When this change is released, team members who are logged in and using HQ can log out and back in to see the change immediately, or wait until they log in for their next shift.

Recent Release Notes

We're Here to Help!

Don’t forget! For all your training needs, we have a robust knowledge base dedicated to current Pulsara customers. Read up on everything from past release notes to tutorials to technical, nitty-gritty details of the platform.

 

We also want to remind you that we’re always looking for feedback from Pulsara fans like you. Did you love a recent enhancement we rolled out? Have a suggestion for how the platform could be better? We want to hear it! Head over to our Feedback page and let us know what’s on your mind. We rely on your ideas to make Pulsara the best it can be!

 

If you have any questions or need support navigating these changes, don't hesitate to reach out!

 

Pulsara Support Center