Configure Pre-Hospital Acuity Levels in Pulsara MANAGER
EMS Acuity may be set on any patient type except ESF6. Setting Acuity Levels allows your team to quickly communicate meaningful information to the Emergency Department so that they are adequately prepared for the arrival of each patient.
Each acuity level maps to a NEMSIS category and color, and the NEMSIS category will be displayed alongside the acuity level for consistency across entities.
In this article, we will show you how to configure Acuity Levels for your EMS Agency
EMS crews see Acuity Levels as color-coded buttons in the EMS Acuity card, directly below Patient Type, on iOS, Android, and Web. To learn how crews set acuity, see EMS Acuity Level.
Choose an acuity list
On the left-side menu, select "Acuity Levels" at the bottom of the "EMS" tab.

Select Edit:

From the Acuity Levels configuration page, you will choose an acuity level from the following options:
- Low (Green), Emergent (Yellow), Critical (Red)
- Priority 3 (Green), Priority 2 (Yellow), Priority 1 (Red)
- Code 3 (Green), Code 2 (Yellow), Code 1 (Red)
- Code 1 (Green), Code 3 (Yellow)
- Non-Emergency (Green), Emergency (Red)
- Mild (Green), Moderate (Yellow), Acute (Red)
- Mild (Green), Moderate (Yellow), Severe (Red)
- Green, Yellow, Red
Lists are shown from lowest to highest acuity: green, yellow, red, then black. The Dead (black) value is not included by default.
The NEMSIS Category column shows each value’s category and color, for example, “Red / Critical”.
Select +Load Acuity List to change your agency's list

Customize your list
After you choose a list, you can tailor it to your agency:
- Remove a value. Click the checkbox to the left of the label to remove it.
- Add Dead (optional). If your agency uses the Dead (black) value, add it to your list by clicking the checkbox.
- Reorder values. Arrange the values in the order you want by using the up and down chevrons. Note: Your crews see the EMS Acuity buttons in this order.
- Start over. You can always restore the original list or choose a different Acuity Level list by clicking on the “+ Load Acuity List” button again.
Save your changes when you’re done.

Contact your Pulsara Client Services Team if you need assistance with this feature at www.pulsara.com/help.