With Android 8.0 and higher, you now have the ability to override Do Not Disturb for Pulsara Alerts. This gives you the ability to turn your phone on DND and still receive Pulsara Notifications for all Patient Types
With Android Channels, you now have the ability to selectively turn on Override Do Not Disturb for any Primary Notification or Secondary Alerts (Case Stopped, Image Upload, Miscellaneous, Team Messages).
To turn on the Override of Do Not Disturb for any patient types, follow these steps
The following steps are from a stock Android device. Steps might vary slightly with different Android Versions and devices like that of Samsung. Reach out to our support staff for specific instructions if needed.
1. On your Android phone running Android Version 8.0 or higher, open up your phone settings. Find the Pulsara Application under Applications or Application Manager depending on the phone you are using. Tap on "Notifications".
2. Tap on any of the Android Notification Channels in which you want to turn on Override Do Not Disturb (In this example, we will turn on Override for Cardiac Arrest Primary by tapping on that specific channel). Once you tap on the Android Notification Channel, tap on "Advanced".
On the new screen, scroll to the bottom and you will see a toggle associated to "Override Do Not Disturb". Slide this toggle on.
That's it. You have now turned on Override Do Not Disturb for Cardiac Arrest Primary Alerts. Now you know the process, you can turn this on for any Pulsara Alerts.
But can Pulsara override vibrate?
Pulsara uses Android settings to override DND, as Android does not support developers overriding their settings at the system level. Therefore, there is currently not an option for Pulsara to send an audible alert when an Android device is on vibrate. Once Android enables this functionality at their system level, we will update this article with instructions on how to override vibrate.