Changing Incident Owner - Pulsara Mobile
Changing Incident Owner - Pulsara Web
Pulsara Mobile
STEP 1: Edit Incident Details
From main Incidents screen tap EDIT
STEP 2: Change Owner or Stop
- To change owner, scroll to the bottom and select new owner from the list under Owning Entity
- To Stop an Incident, scroll to the bottom and tap Stop Incident
Pulsara Web
STEP 1: Edit Incident Details
- From main Incidents screen select Details
STEP 2: Change Owner or Stop
- To change owner, select Transfer Ownership, Select an Owning Entity and Select Save
- To Stop an Incident, select Edit and Stop Incident
