With Pulsara version 64 and higher, Auto ETA allows Pulsara to automatically calculate and update the Estimated Time of Arrival (ETA) for a patient en route to a destination using the location of the EMS transport device. This ensures that care team members have the most accurate, up-to-date information about when a patient will arrive.
- How it works: When enabled, Pulsara uses the device’s GPS to periodically update the ETA based on the current location of the transporting device, traffic conditions, and the receiving facility's location.
- Automatic setting At Destination: When the transport vehicle arrives at the destination, Pulsara will automatically set the “At Destination”, reducing the need for manual input.
Enabling Auto ETA on existing patient channels
Arriving at the destination and patient handoff
Transferring Auto-ETA to another crew or device
Enabling Auto ETA
When creating a Patient Channel for EMS Users, upon destination selection, crews will now have the option to “Use this device to auto-update ETA”.
This option will need to be selected in order to auto-update ETA. Once checked, it will default to on when selecting future transport destinations.
Note: Your location is only used automatically when actively transporting a patient and can be disabled at any time.
To ensure an accurate ETA, you will be prompted to grant Background Locations Permissions
You will be navigated to the location settings for Pulsara in your device settings. Select the 'Always' location setting to ensure an accurate ETA.
When the destination location is selected, ETA will indicate that Automatic ETA updates are enabled
After alerting the destination, the Time Until Arrival and an ETA will be displayed.
Stopping Auto ETA
Auto-ETA can be stopped for a specific patient channel by selecting either ETA timer.
Auto-ETA can also be stopped for all existing patient channels by navigating to the 3-bar menu in the upper left-hand corner and selecting Automatically updating ETA
Note: Any user associated with the transporting entity or receiving facility can stop auto-ETA updates. Hospital users do not have the option to auto-update ETA but are able to disable automatic updates if they manually update the ETA.
Enabling Auto ETA on existing patients
Auto-ETA can be enabled on existing patient channels by selecting either ETA timer and selecting “Start Auto-Updating ETA.
Arriving at the destination and patient handoff
Once At Destination is manually or automatically set, or the receiving facility sets ED arrival, Pulsara will stop tracking the device for ETA calculations for the specific patient channel.
Note: Auto ETA does not automatically set ED Arrival Time. Only Hospital Users are able to set ED Arrival.
If a Handoff is performed to your unit/crew, set At Patient time and select ETA to begin automatically updating ETA.
Transferring Auto-ETA to another crew or device
If multiple crew members and devices are on scene and on the patient channel, the device that is with the crew transporting the patient can be switched to continue Auto-updating ETA.
As the user who did not select the destination or enable Auto-ETA for the patient, select either ETA timer
Select to “Use This Device Instead” to transfer Auto-ETA to the current device.
If your device is powered off and back on, if Pulsara is terminated, or if you have logged in on a new device, upon opening Pulsara again, you will be prompted to Stop or Continue with automatic ETA updates.
Pulsara only supports being logged into one Mobile device per user account at a time. Alerts and Auto-ETA will be used on the device that was last logged into.
Logging out of Pulsara will stop automatic ETA Updates for all patients where Auto-ETA was enabled.
