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2026 March Product Update #2

Summary: 

Triage Condition - White

What:

  • We are adding an additional patient triage condition: White

  • Triage Condition - White is intended to be used for personnel, bystanders, "Good Samaritans," or uninjured individuals present at the scene.

  • Individuals tagged with White require no medical assistance or transport.

  • White category will now appear alongside Red, Yellow, Green, and Black tags.

Why: 

Adding a White triage category provides operational advantages for incident commanders and medical responders:

  • Streamlined patient filtering: easily separate uninjured individuals from patients requiring assessment, treatment, or transport.

  • Eliminates the need for a separate “non-patient” list to track participants.

  • This additional triage color prevents the "Green" category from becoming a catch-all for everyone on-site,  so responders remain focused on those actually needing further assessment and care.

  • Incident commanders receive a real-time, accurate count of actual patients, ensuring resources (ambulances, medics, beds) are sent where they are truly needed.

  • Enables a "Zero Out" approach to incident management—achieving complete awareness and accounting of every single person present at the incident.

  • Speeds up the process of clearing the scene by identifying who can be released immediately versus who must remain under medical supervision.

How: 

The Triage Condition - White will appear alongside the traditional colors across the entire Pulsara platform, including the same functionality on patient channels, the incident summary overview, roster import, and more.

 

Triage Condition - White in Mobile

Mobile_White_Con_New_Pt_Selected_EDIT    Mobile_Pt_List_White_Con_EDIT

Incident Summary including Triage Condition - White

Web_Command_View_White_EDIT

 

Who’s impacted

  • Customers utilizing Pulsara for Incident Management

Timing

  • This change will be in Pulsara Web on March 24th and  Pulsara Mobile 69 starting March 25th

Coming Soon: Removal of support for Apple iOS 16

What’s New

  • Pulsara version 70 for iOS removes support for Apple iOS 16

Who’s Impacted

  • Pulsara Mobile users who are using an Apple mobile device running iOS version 16

  • Customers running Pulsara Mobile version 69 will be able to keep running Pulsara for up to 14 months. For full details on Pulsara Mobile version support and related timing, please see this article

NOTE: Pulsara Apple mobile users running iOS version 17 or newer will be unaffected by this change.

 

The Path Forward

  • You can continue running Pulsara version 69 for iOS until May 2027

  • If you want to to install new Pulsara for iOS versions, you have the following options:

    • If your device allows, upgrade to a newer iOS version. 

    • If your device does not allow an iOS upgrade, you will need to obtain a different device that runs newer iOS operating system versions

Timing 

  • Release Date: This change will be released in Pulsara 70 for iOS on April 15th.