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2026 June Product Update

The June 2026 update includes four key changes:

 

The new Narrative / Notes feature changes how patient information is captured, particularly affecting the Chief Complaint field and your day-to-day use of Pulsara. Not to worry, we’ve got your back.

We have implemented these changes in a way that guides usage of the features, directly in the app. And, with the addition of Pulsara Intelligence, the detailed information in Narrative / Notes can be used to more quickly create patient channels that contain more structured data. Read on to learn about these exciting features!

 

Narrative / Notes

What’s New

  • Detailed Patient Information: Narrative / Notes gives teams a dedicated place for capturing details like medical history, radio report information, vitals, labs, patient condition, and other relevant notes
  • Ownership and Editing: The feature provides control over patient narrative ownership. All users from any organization on the channel can view any narrative, but only users whose organization added a particular narrative can edit it
  • Narrative Instructions: This feature adds the ability to display patient type-specific guidelines for what should be included in the narrative.
  • Requirement: This field is required whenever creating a patient in Pulsara (outside of an incident)

 

UPDATES to Chief Complaint

  • Focus on Primary Concern: Chief Complaint is now only for a short primary concern like "chest pain" or "abdominal pain."
  • Field Renaming and Visuals: The field was renamed from “Chief Complaint / Notes” to “Chief Complaint” and made visually smaller to convey its new intended use.
  • Usage: Chief Complaint is no longer required for any patient type, but adding this information is highly recommended
  • Character Limit: The field now accepts a maximum of 255 characters

   

 

  
                

 

Who’s impacted

  • Anyone who creates or updates patient channels using Pulsara Mobile or Pulsara Web
  • Team members who input or read the chief complaint and/or patient narrative information

Timing

  • This change will be available in Pulsara Web on June 2nd
  • This change will be available in Pulsara Mobile 72 on June 3rd

Helpful Resources

 

 

Pulsara Intelligence

What’s New

  • A ground breaking feature that extracts patient data from a Narrative / Note and transforms it into structured data
  • Extracted Data: The following information can be extracted from a Narrative / Note if it is present: Name, Age, Gender, DOB, Vitals, Condition, Chief Complaint
  • Suggestions: Extracted data will appear as suggestions in individual fields on the mobile new patient screen and can be saved after it is verified as accurate.

 

                

               

 

Why this change?

  • Efficiency: Faster and easier patient creation
  • Data Quality: Helps create patient channels with more structured data, aiding downstream teams in making informed care decisions

Who’s Impacted

  • Anyone who creates patient channels using Pulsara Mobile
  • Teams that look at patient information for active patient care
  • Integration partners (ePCR) who consume patient information from Pulsara

Rollout/Configuration

  • This feature is available to all customers, but is off by default. Admins may enable this feature by turning on the “Enable Pulsara Intelligence” setting for their organization

Timing

  • Release Date: The feature will become available starting June 3rd.

Helpful Resources

  • For a detailed overview of Pulsara Intelligence including an instructional video, please go here.
  • Knowledge Base article

 

 

 

Improved User Management for Admins

What’s New

  • The Pulsara Web admin screen for viewing and updating User Accounts has been improved
  • Identity Providers Card: A new card displays consolidated login information and what system is controlling access to Pulsara.
    • Either Pulsara itself or an external identity provider.
  • Entities Card: This card shows a user’s associated facilities and whether they are disabled at a facility. A new Manage Access button makes it easy to change the enabled/disabled state for a user at their facilities.

 

 

Who’s Impacted

  • EMS Organization Admins or Facility Admins who view and edit user account details related to login, identify provider information, and associated entities

Timing & Support

  • Release Date: This improvement was released on May 19.
  • Resources: To learn more about user administration, see this article.